Essential Skills for Project Managers – Beyond the PM Education
For project managers, having the right education is vital. You might earn your certification through PMI, or through another course provider, but developing those skills is essential to doing your job correctly. The days when you could work yourself up the ladder are fading fast (mostly gone, truth be told). However, that doesn’t mean that you’ll learn everything you need to know in your course. There are many other skills that a well-rounded project manager should have that aren’t taught in any course. Below, you’ll find a few of the most important ones.
Schedules Should Change
You might think that your project schedule should only change if absolutely necessary, but that’s not true. You might think that once your schedule is in place, that’s all there is to it. Again, that’s false. You need to change your project schedule on a timely basis to avoid serious problems. Your schedule should be updated as new data comes in. That data might be anything from the cost of raw materials to delivery time changes because of a supplier shortfall. The point is that your schedule is only a guideline, not a set-in-stone rule. Be ready to change it and make sure you apply those changes in a timely manner.
Be a Detective
If you’re working on a project for a client, chances are good there will be times that problems arise on the customer’s end that you have to react to. “Putting out fires” is pretty common. However, you need to develop some investigative skills here. Resist the urge to react only to the customer’s complaint or comment. You need to dig deeper. Slapping a Band-Aid on the situation is only going to work temporarily. Get to the root of the problem. For instance, a customer complaining that new information should have been sent to their higher management might actually be complaining because the wrong information was sent in the first place. Always dig into the situation and get to the actual cause of the problem.
Don’t Be Seduced by a Pretty Face
As a project manager, you’ll be inundated with “new” technologies, tools and platforms that are touted as the best thing since sliced bread. Resist the urge to try every new thing just because it’s new. Sure, it might offer advantages in certain situations, but that doesn’t mean it’s right for your project. For instance, Agile is an excellent management solution, but it’s not ideal for all situations. If you’re not careful, you can spend more time trying and tossing out new things than actually working on your project. While you should never be afraid to try something new, focus on what works and introduce new methodologies, technologies and techniques only when necessary.
As you can see, there are quite a few skills that you’ll need to hone on the job. Many of these require actual experience in order to learn them (or to realize their importance). Keep learning, even after you’re certified.